UKQ UK Approved Diploma in Leadership and Team Management

This Course will provide men and women who are or wish to become supervisors, managers, professionals, or executives with the skills they need to create effective leadership and build and manage teams. This Program covers these major elements of organization's culture, such as motivation, team behavior, team roles, development and culture, and the use and influence of power in organizations. The Course will assist current and future managers and leaders in understanding how their leadership role improves as they advance in seniority, and in grasping both practical and theoretical leadership.

Who should take or profit for this course:

• Human Resource Manager.
• Students of Management.
• Team Manager.
• Public Administrator.
• Businessman.

Course Contents:

Human Resources Management:

• Organizations having human, financial, and material resources are described as the "human resources."
• Management as an activity, what management includes, or top management.
• Work types, employers and employees, salary rates, employment benefits, and working conditions.
• Products and services from industrial, trading, distribution, service, and multi-activity enterprises.

Organization and Work Planning:

• Why organizations require employees, encouraging people to work hard and cheerfully.
• Employee training, workplace conditions, the work environment, health and safety.
• The work team or workgroup, departmental goals, the supervisor, manager, and leadership.
• Planning, goal-oriented strategies, activity planning, flexible planning, forecasting, and coordination.

Workgroup Supervision and Control:

• Motivation, its significance, goals, expectations, job happiness, and a positive work environment
• Individual and group motivation, supervisor motivation, actions and approaches
• Building strong working connections, to be accessible, overcoming the mistakes made by employees, and developing commitment
• Control, standards, progress reports, and control durations

Management Responsibilities:

• Responsibility and rewards, seniority and higher responsibility, how authority and accountability mean
• Responsibilities toward the organization's employees, customer satisfaction, security, and loss prevention
• Basic responsibilities, humane treatment, and community responsibility
• Companies, shareholders, governing boards, management committee, executive and non-executive directors

Responsibility Delegation

• The definition of delegation, authority and accountability, the necessity of delegation, and the advantages of delegation.
• Delegation stages, what can be delegated, the suitable individuals, promotion, recruitment, and control.
• Delegating correctly, training, distributing work and responsibility, avoiding mistakes, and tracking performance.
• Managers', supervisors', and subordinates' decision-making, implementation of decisions, and use of initiative.

Workgroup and Team Building

• How businesses expand, development of workgroups, sections, departments, division or labor, specialization.
• Workgroups, differences between workgroups and teams, meaning of teamwork, team leadership.
• Stages in group or team formation, ensuring group or team cohesiveness.
• Group and team norms, team values, integrity, respect, empathy, codes of conduct, attitudes.

Responsibility Delegation

• Delegation definition, power and accountability, delegation necessity, and delegation benefits.
• Delegation stages, what can be delegated, the suitable individuals, promotion, recruitment, and control.
• Delegating correctly, training, distributing work and responsibility, avoiding mistakes, and tracking performance.
• Managers', supervisors', and subordinates' decision-making, implementation of decisions, and use of initiative.

Learning Leadership Styles

• Leadership that is task-oriented (TO) and relationship-oriented (RO), with the proper balance of technical and interpersonal skills
• Conflict, its causes, and conflict resolution methods
• Situational leadership, leadership styles, and an emphasis on team development are all elements of leadership styles.
• Dr. Tuckman's team life-cycle model, implications and repercussions, and practical application.

Different Team Structures:

• Project teams, functional teams, matrix teams, contract teams, operational teams, and self-managed teams are all kinds of teams.
• Technical and functional roles in teams, distributing roles to team members, good and bad behaviors.
• Team decision-making, group decision-making models, team trust, or reputation strategies
• Virtual teams, time and location limitations, virtual team psychology, virtual team management, and virtual team leadership.

Team-Role Theory:

• Role and function specialization, team, operational, and strategic leadership, and empowered workers.
• The ideal mix of the Belbin Team, Roles theory, action oriented, people oriented, and cognitive oriented roles.
• Action-centered leadership, achievement, team building, and development of the individual.
• Adair's eight leadership functions, practical applicability, accountability, and responsibility.

Motivation Theories

• Need-based motivation theories, such as Maslow's Hierarchy of Human Needs and McClelland’s Acquired-Needs Theory.
• Herzberg's Motivation-Hygiene Theory, basic job motivators, and satisfaction elements.
• Process-based motivation theories, Equity Theory, Expectancy Theory, effort and rewards, and perception.
• Positive and negative reinforcement, reinforcement theory, positive and negative reinforcement.

Communication in the Workplace and Communication Skills

• The need for communication in the workplace, spoken, written and visual, signals and body language
• Encouraging two-way communication, the purpose of communication, communication and motivation, benefits Lines of communication, effective communication by team leaders
• Vertical and horizontal communication, improving communication skills, overcoming barriers to communication

Awarding Body:

United Kingdom Qualifications (UKQ) Limited today is an international awarding organisation, offering qualifications at different levels and in a wide range of subject areas. UK-Qualifications recognises the skills, knowledge and understanding achieved by a learner at a particular level and in a particular subject.

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