UKQ UK Approved Diploma in Conflict Management In Pakistan (Rawalpindi, Peshawar)

UKQ UK Approved Diploma in Conflict Management

This course is designed to examine how to manage and resolve conflict, in part, by shedding light on the styles and methods of communication in overcoming differences along with the efforts to minimize the harmful aspects of struggle. It is important to explore diverse modes of interpreting conflict in tandem with the illumination of different ways of tackling a range of problems arising from competitive relationships within and between societies. The manner of our societies’ response to conflict has broad implications for human well- being and social change. The volume treats reconciliation, along with transformation of repressive relations, as an essential part of a conflict resolution process. Keeping the above objective in mind, this course consists of three parts.

In Part I, the instructor present the conceptions of conflict management, settlement and resolution as well as the examination of processes and strategies to transform conflict. Some conflicts are Perspectives on conflict resolution harder to mitigate due to a deep rooted history of animosities, institutionalization of dominant relations and difficulties in changing an entrenched system of exploitation and suppression.

Part II of this course on identity, power and structure. The course thus cover identity formation, the effects of power in conflict outcomes, and the changes in social and political institutions needed to forge new relationships.

Part III of this course looks at different forms of conflict settlement and resolution, ranging from adjudication to arbitration to collaborative problem solving. Various features of negotiation are illustrated by different stages of bargaining and outcomes. Negotiation between warring parties often faces challenges, creating the need for the involvement of mediators who can facilitate communication and assist in forging compromise. Facilitation is essential to initiating dialogue and promoting understanding of difficult issues which divide communities with the aim of building consensus for problem solving. Overall, the main ethos of this course is to illustrate both the past and current human endeavors to settle and resolve conflict in such a way as to enhance reconciliation and justice.

Course Contents:

Perspectives on conflict resolution.
Managing intractable conflict.
Conflict transformation.
Identity and conflict mobilization.
Power: The context of a power relationship, Power relations in conflict process and outcome, Contingencies in the exercise of power.
Structural conditions for conflict resolution.
Conceptions and practice: Principles.
The essence of negotiation.
Mediation: Attributes of mediation.
Facilitation: Features of facilitation and dialogue, Facilitation and empowerment.
Reconciliation: Properties of reconciliation.

Who should take this course:

Companies CEO’s, HR Manager, Manager, students of Human Resource Management, Public Post officer, Police officer, Traffic Police officer.
This course will help you increase your emotional intelligence. It will be of interest to you if you want to gain an understanding of conflict, the issues involved, and successful conflict resolution methods.
This course will benefit anyone who is routinely involved in conflict management or resolution.

Awarding Body:

United Kingdom Qualifications (UKQ) Limited today is an international awarding organisation, offering qualifications at different levels and in a wide range of subject areas. UK-Qualifications recognises the skills, knowledge and understanding achieved by a learner at a particular level and in a particular subject.

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