QUALITY MANAGEMENT SYSTEM (QMS) Course in Islamabad In Pakistan (Rawalpindi, Peshawar)
QUALITY MANAGEMENT SYSTEM (QMS) Course in Islamabad
A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.
What Is the Purpose of a QMS System?
The goal of a QMS system is to provide consistency. Your customers should know what to expect from your company, and they should receive the same quality from every purchase they make from you. If you can provide that assurance, you’ll be able to maintain your existing customers while creating a reputation for quality that will bring more clients your way.
A QMS can also aid in your compliance efforts. The data generated by your system can help you to analyze your organization and determine any areas where compliance issues may arise. Data management can also be particularly useful for internal audits and other tests of your overall data landscape.
What Are the Benefits of Using a Quality Management System?
A key benefit of a QMS is the opportunity for continual improvement. Without tracking customer satisfaction, it can be difficult to know which areas of the enterprise are lacking and could be improved in the future. Streamlining and documenting this process will help you understand what changes must be made to assure customer satisfaction. This will minimize customer complaints and returns, saving you time and money in the long run.
Benefits of a documented quality management system include:
Meeting the customer’s requirements, which helps to instill confidence in the organization, in turn leading to more customers, more sales, and more repeat business
Meeting the organization's requirements, which ensures compliance with regulations and provision of products and services in the most cost- and resource-efficient manner, creating room for expansion, growth, and profit
These benefits offer additional advantages, including:
Lowering costs
Reduced waste
Engaging staff
Mistake and risk prevention.
Train future employees easily
Setting organization-wide direction
Coherent and standardized processes
Organized, central quality control policies
Facilitating and identifying training opportunities
Communicating a readiness to produce consistent results
Increased collaboration among staff to meet customer expectations
Guarantee quality of employee training over time with a customer focus
ISO 9001:2015 – Quality Management Systems
ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
ISO 9001:2015 Certified QMS Lead Auditor (Quality Management System Training)
The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.
Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.
Participant evaluation is through the examination at the end of the course.A ‘Certificate of Achievement’ will be awarded to participants who passes the examination at the end of the course.
What you'll learn
Skills necessary to implement & audit a complete QMS against the ISO standards
To Implement QMS based on ISO 9001
To understand Auditors roles in auditing ISO 9001:2018 requirements and clauses
To learn principles of audit
To learn practice of auditing
To know the roles & responsibilities of Auditors & Lead Auditors
How to Plan and conduct an audit
Audit report writing
Objective
Upon successful completion of the ISO 9001:2015 lead auditor training course, attendees will fully understand:
The purpose of management systems;
The purposes and business benefits of a quality management system, quality management system standards, management system audits and third-party certification
Risk-based thinking process;
ISO 9001:2015 purpose and requirements from an auditing perspective;
The purpose of an audit;
Auditing procedures and communication;
Value added audit reporting and follow-up.
Who this course is for:
Quality professionalsQuality assurance & Quality Control specialists
Quality analysts
Junior quality professionals
Operations managers and directors
HR Professionals
Quality managers
QMS consultants
Quality auditors
QMS consultants
Mode of Study
Online Training (Through Zoom )
Recorded Training Lectures
Materials Provided
Course participants will receive
Study outline
Workbooks and practice problems
Suggested resources and study aids
Past Papers
Guidance on areas where you need additional preparation
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