Diploma in Customer Relationship Management Course In Pakistan (Rawalpindi, Peshawar)

Diploma in Customer Relationship Management Course

The Customer Relationship Management (CRM) Diploma course will introduce you to the fundamentals of customer relationship management. Through this course, you will learn about the strategies used in CRM. The easy-to-follow modules will educate you on CRM databases and data analysis. From this course, you will pick up the essential skills to establish a good relationship with the customers. In addition, you will acquire the competence to face customer complaints with professionalism. This comprehensive Customer Relationship Management (CRM) Diploma course is the ultimate package to build the expertise to work in the CRM department. Enrol in the course now and kickstart your career.

Who is this course for:

This Customer Relationship Management (CRM) Diploma course is suitable for —

Students
Recent graduates
Job seekers
Anyone interested in the Customer Relationship Management (CRM) Diploma course
Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.

Course Contents:

Module 01:

Introduction to Customer Relationship Management (CRM)

Module 02:

CRM Fundamentals

Module 03:

CRM Strategies

Module 04:

Data Analysis in CRM

Module 05:

CRM Databases

Module 06:

Deepening Customer Relationship

Module 07:

Handling Customer Complaints

Module 08:

Future of CRM

Learning Outcomes:

Get familiar with customer relationship management (CRM)
Identify the CRM strategies
Acquire knowledge about CRM databases
Apprise the future of CRM

Benefits:

This Customer Relationship Management (CRM) Diploma course will equip you with an array of in-demand expertise and prepare you for a variety of rewarding employment options, such as