Shift Supervisor Diploma For UAE In Pakistan (Rawalpindi, Peshawar)
Shift Supervisor Diploma For UAE, Pakistan
The shift supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members.A shift supervisor works in a store or warehouse, and is responsible for overseeing daily company operations and employee performance during their particular shift. A shift supervisor job description involves a variety of different tasks, from assisting customers to conducting employee reviews to restocking merchandise or supplies. Position Description A shift supervisor assigns tasks to subordinate employees, makes sure that all sales and operations run smoothly, responds to customer inquiries and complaints, balances drawers and accounts and the end of a shift, and reports to middle or upper management with any ongoing issues or problems. Essential Duties and Responsibilities of a Shift Supervisor �Assigns tasks to employees. �Oversees opening and closing of store or warehouse. �Schedules employee hours and shifts. �Monitors employee work habits and makes sure tasks are completed in a timely fashion. �Conducts performance reviews. �Writes up reports of employee behavior or customer complaints. �Keeps work area clean and organized. �Motivates employees and offers incentives for strong work performances. �Welcomes customers in a retail setting. �Addresses and resolves customer complaints. �Responds quickly and practically to emergencies, crises, or unexpected problems during the shift. �Ensures that customers are satisfied and find what they are looking for. �Restocks merchandise. �Takes store or warehouse inventory. �Makes sure daily production and/or sales goals are met. �Counts out registers at shift�s end if working in a retail setting. �Ensures that inventory is accounted for. �Keeps supervisor and upper level management apprised of daily operations. �Processes paperwork for HR or upper management as required. �Trains new employees.
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